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Unauthorized charges

New Here ,
Dec 03, 2018 Dec 03, 2018

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Hello, I am reviewing my credit card statement and there is a charge (besides my subscription charge) for "Adobe Acropro Subs" for $21.28  on nov 18,2018 and $20.32 on nov 28,2018. What service is Acropro Subs? Kind regards.

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correct answers 1 Correct answer

Adobe Community Professional , Dec 03, 2018 Dec 03, 2018
Login into your Adobe id account and look what subscriptions you have.If you do not find out the culprit, Contact Customer Care .

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Adobe Community Professional ,
Dec 03, 2018 Dec 03, 2018

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Login into your Adobe id account and look what subscriptions you have.

If you do not find out the culprit, Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 04, 2018 Dec 04, 2018

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yeah man, nothing on my account other than regular monthly charges.

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Adobe Community Professional ,
Dec 04, 2018 Dec 04, 2018

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This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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Adobe Community Professional ,
Dec 04, 2018 Dec 04, 2018

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Well, that is why I suggested as a second step to Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 26, 2021 Oct 26, 2021

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unauthorized transaction on my credit card of $150.98 on the same day I visited Adobe Account (Oct 25)

I deleted my account immediately! The charge against my credit card originated:

SOFTWARE-UC.COM/SUITEP SAINT-LAURENTQC.

Look out folks! I had to lock my cards out!

 

lrgroves@bell.net

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