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Uninstall of Creative Cloud completed with errors

New Here ,
Jun 02, 2017 Jun 02, 2017

Hello,

I want to uninstall Adobe photoshop CC 2017 from my Mac running on Os Sierra, but I keep getting error alerts when I try to.

Such as, uninstallation of creative cloud completed with errors and can't be uninstalled because something about apps on the desktop using them still.

I deleted Creative cloud from the desktop, but it is still showing up on my Mac applications.

Can someone please help guide me through this. It is very frustrating and I even re downloaded the uninstaller and am having a problem.

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Creative Cloud
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Community Expert ,
Jun 02, 2017 Jun 02, 2017
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New Here ,
Jun 03, 2017 Jun 03, 2017

IT was a demo version from adobe, and since i did not purchase it now when i open it does not give me an option to signout anywhere, just to purchase the product. how should i sign out then ?

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New Here ,
Jun 03, 2017 Jun 03, 2017

I never purchased Creative cloud, i just downloaded a trial version.

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Adobe Employee ,
Jun 02, 2017 Jun 02, 2017
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New Here ,
Jun 03, 2017 Jun 03, 2017

HEy, so how is this supposed to help?

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Community Expert ,
Jun 03, 2017 Jun 03, 2017

https://forums.adobe.com/people/Spark+of+inovation  wrote

HEy, so how is this supposed to help?

It helps by putting your question in the proper forum so that it may be more likely to be answered.

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New Here ,
Jun 03, 2017 Jun 03, 2017

Oh ok. Also, when i tried to uninstall it said it was unable to becaue apps were stil using it but no apps were open. whatsup with that ?

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Community Expert ,
Jun 03, 2017 Jun 03, 2017

https://forums.adobe.com/people/Spark+of+inovation  wrote

Such as, uninstallation of creative cloud completed with errors and can't be uninstalled because something about apps on the desktop using them still.

What was the exact wording of the error message?

See if this works:

Use the Creative Cloud Cleaner Tool to solve installation problems

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New Here ,
Jun 08, 2017 Jun 08, 2017

I get the message "The creative cloud applications installed on your computer require Creative cloud for desktop to function properly. Do you still want to go ahead with the uninstallation process.">>> i click ok or yes

Then i Continue on with the uninstallation and get the following message "uninstallation of creative cloud completed with errors."

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Community Expert ,
Jun 08, 2017 Jun 08, 2017
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See if something here helps:

Uninstallation completed with errors

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