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Hello,
I want to uninstall Adobe photoshop CC 2017 from my Mac running on Os Sierra, but I keep getting error alerts when I try to.
Such as, uninstallation of creative cloud completed with errors and can't be uninstalled because something about apps on the desktop using them still.
I deleted Creative cloud from the desktop, but it is still showing up on my Mac applications.
Can someone please help guide me through this. It is very frustrating and I even re downloaded the uninstaller and am having a problem.
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Sign out of your account... Uninstall... run the Cleaner...
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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IT was a demo version from adobe, and since i did not purchase it now when i open it does not give me an option to signout anywhere, just to purchase the product. how should i sign out then ?
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I never purchased Creative cloud, i just downloaded a trial version.
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Moving to Creative Cloud Download & Install​
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HEy, so how is this supposed to help?
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https://forums.adobe.com/people/Spark+of+inovation wrote
HEy, so how is this supposed to help?
It helps by putting your question in the proper forum so that it may be more likely to be answered.
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Oh ok. Also, when i tried to uninstall it said it was unable to becaue apps were stil using it but no apps were open. whatsup with that ?
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https://forums.adobe.com/people/Spark+of+inovation wrote
Such as, uninstallation of creative cloud completed with errors and can't be uninstalled because something about apps on the desktop using them still.
What was the exact wording of the error message?
See if this works:
Use the Creative Cloud Cleaner Tool to solve installation problems
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I get the message "The creative cloud applications installed on your computer require Creative cloud for desktop to function properly. Do you still want to go ahead with the uninstallation process.">>> i click ok or yes
Then i Continue on with the uninstallation and get the following message "uninstallation of creative cloud completed with errors."
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See if something here helps:
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