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Anonymous
April 1, 2013
Question

Update Acrobat XI PRO failure

  • April 1, 2013
  • 2 replies
  • 410 views

I get always the following message:I stopped the firewall and the Windows defender but nothing happend. Are there anybody to help me?

    This topic has been closed for replies.

    2 replies

    MichaelKazlow
    MichaelKazlow
    Legend
    April 1, 2013

    You may need to uninstall Acrobat XI and then try re-installing. The Acrobat Cleaner tool may help:

    http://labs.adobe.com/downloads/acrobatcleaner.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 1, 2013

    update directly:  https://www.adobe.com/downloads/updates/

    p.s. if that doesn't lead the the german version updates for you, google: "site:adobe.com german updates"

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