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0

Update errors

Advisor ,
Oct 17, 2018 Oct 17, 2018

All of a sudden all my installed apps are showing updates in the installer, but when I click them I get this message. This is not normal as I've already had this account for a year, so why am I suddenly receiving this? Looks like I'm upgrading to CC for the very first time. Yesterday there were no available updates for any of my installed apps but this morning I was met by icons telling me to update ALL of them. What's up with this? I really don't wanna install these, I have a feeling it will mess up my versions.

adobe_updates.png

TOPICS
Creative Cloud
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Community Expert ,
Oct 17, 2018 Oct 17, 2018

Adobe has released updates for several cc applications (Lightroom, Photoshop, Premiere Pro etc.) on Monday. So it's normal that you get the appropriate messages to update your programs.

You can ignore these messages, but the update contains new features and a lot of bugfixes.

I don't see a problem.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3
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Advisor ,
Oct 17, 2018 Oct 17, 2018
LATEST

The issue here is that I already installed the planned October updates. None of them are Lightroom or Premiere Pro as I don't have them installed. Under no prior circumstances have I received a prompt panel like I attached saying "your updating to CC" - only time that text is displayed is when you are starting a CC membership for the first time coming from prior hard copy versions (like CS) with an existing license key. Other than that it shouldn't appear cause I'm not updating to CC. I already have a CC membership. If anything at all the version number should be quoted, but that's not common practice at installment either. The common procedure is to hit the update button and watch the the installation occur. That's it. No extra prompts like that.

The second fishy thing about this is that ALL installed apps are labeled for update at once after I installed the planned October releases. That never happens, it usually takes at least a month between releases unless all the apps suffer from the immediate need of bug fixes and they always come in fragments, not ALL installed apps at once. Both Illustrator, Bridge, Dreamweaver, XD, Photoshop, InDesign and Audition are labeled for update. But as I pointed out I'm all up to date as is. Accepting that weird and very unexpected prompt telling me to install CC (?) leads me to believe my settings will be formatted and I'm about to become a victim of a messed up installer. I have read too many frustrated posts from people that have experienced that. Something is not right.

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