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update your browser while registering acrobat older

New Here ,
Jun 20, 2024 Jun 20, 2024

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Not able to register adobe acrobat older version (Professional XI, Standard XI and DC 2015)

 

After the instalation when we tried to sign-in for the registration, it gives an window saying Update your browser. we have tried after re-installing, updation and repair of the application. still same.

 

please help usto use our older license, which is morethan 100.

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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use offline activation.

 

disconnect the installed computer from the internet

Launch the product.

At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.

Click Offline Activation and click Generate a Response Code.

Write down the Request Code.

Switch to an online computer and navigate to www.adobe.com/go/getactivated.

Click Offline Activation.

Sign in with your Adobe ID.

Enter your Request code and click Generate.

Write down the Response code.

Switch back to the offline computer.

Enter the Response Code and click Activate.

 

https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Hi there, 

We would suggest you to please go through this discussion where a similar issue has been discussed and has helped a few users as well: https://adobe.ly/3xrtQam

 

Hope this helps! 

 

Thanks 
^KS

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New Here ,
Oct 11, 2024 Oct 11, 2024

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I have a similar issue.  I had Elements 2019 installed but my hard drive crashed.  After new hard drive, new Windows 10 install, new install of all browsers, new Adobe Reader install.  I don't see anything to update.  Downloaded Photoshop Elements 2019 and Premiere Elements 2019 from my Adobe account.  I get the "Update your browser error."
Does anyone have a solution?

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Community Expert ,
Oct 11, 2024 Oct 11, 2024

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New Here ,
Nov 20, 2024 Nov 20, 2024

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

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LATEST

@Soe34444750m4xv 

 

do you have a question?

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