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DeanH147
Participating Frequently
August 24, 2016
Answered

Updates always failing

  • August 24, 2016
  • 2 replies
  • 4573 views

the Adobe Application Manager pops up with updates available, but they all always fail to install.

      This topic has been closed for replies.
      Correct answer Monika Gause

      Ah so sorry, here at work we have Windows 7

      confused with my home setup

      and of course being at work I have no say on the platform, etc

      I have the three applications installed, and they work fine but this morning the "updates available" appeared and wont work


      Please try the suggestions in these threads:

      CS5 UPDATE FAILS: There was an error downloading this update

      CS5 update error

      Photoshop CS5 12.0.4 Update failed on Win 7 Ult 64bit

      Troubleshoot update issues | Adobe Creative Suite 6, CS5.5, CS5

      2 replies

      Rajashree Bhattacharya
      Community Manager
      Rajashree BhattacharyaCommunity Manager
      Community Manager
      September 1, 2016

      Hi Dean,

      Have you checked the steps in : Update Error U43M1D207

      Error downloading or updating Creative Cloud apps

      I am also moving this post to the correct forum.

      Regards

      Rajashree

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      DeanH147Author
      Participating Frequently
      September 1, 2016

      Hi Rajashree

      Thanks but I don't think these two links help me; I don't have Creative Cloud, I don't want Creative Cloud, I cant use Creative Cloud stuff as corporate policy here we cant use external servers.

      I have good old local install

      Which link do you think is the solution?
      Where on the linked-page should I be looking for the solution?

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      August 24, 2016

      Please contact support:

      Contact Customer Care

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      DeanH147Author
      Participating Frequently
      August 24, 2016

      thanks anyway, but nothing seems to match and then it passed me to this forum

      Salah Fadlabi
      Salah Fadlabi
      Inspiring
      August 24, 2016

      Try by going to the CC desktop application (in the menu bar on a Mac, or task bar in Windows). Click the gear icon > Preferences > General > Sign Out. Then Sign In with your Adobe ID.

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