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Hi,
Yesterday, I bacame a Creative Cloud user.
Today, the Adobe Application Manager popped up onto my screen, informing me of 8 updates.
The Adobe Application Manager proceeds to download the updates but these fail to install. This is how it looks:
A larger image showing several stages of the update process can be seen here: http://bit.ly/Ze3TO3
Updating via the Creative Cloud preferences yeilds the following:
To make things even more confusing, the Adobe Support Advisor App cannot find any issues:
I'm on a mac with these specs.
Has anyone else experienced this issue recently? Any ideas of how to fix this problem?
Input appreciated...
Cheers / Alex
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Hi Alex, we suggest downloading the updates manually: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html Let us know how it goes! Thanks, Madison