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Participant
August 14, 2014
Answered

Updates for Acrobat 9 Pro Extended

  • August 14, 2014
  • 2 replies
  • 16366 views

I just reinstalled Windows, which involved also reinstalling my copy of Acrobat 9 Pro Extended. When I hit the Check for Updates menu, the message box states There are no updates available at this time. In addition, I have been unable to locate updates for my version of Acrobat on the web site. I would appreciate a link to the update page.

Thanks.

Mike

    This topic has been closed for replies.
    Correct answer Podnuh2

    After some additional research, I can answer my own question. The download page is at:

    Adobe - Acrobat 9 Pro Extended : For Windows

    This leads to another question: are any of the updates cumulative, or do I need to install them all?

    Thanks

    2 replies

    Participant
    November 26, 2021

    I have been unable toupdat my Verizon or ab

    quote

    I just reinstalled Windows, which involved also reinstalling my copy of Acrobat 9 Pro Extended. When I hit the Check for Updates menu, the message box states There are no updates available at this time. In addition, I have been unable to locate updates for my version of Acrobat on the web site. I would appreciate a link to the update page.

     

    Thanks.

     

    Mike


    By @Podnuh2
    quote

    I just reinstalled Windows, which involved also reinstalling my copy of Acrobat 9 Pro Extended. When I hit the Check for Updates menu, the message box states There are no updates available at this time. In addition, I have been unable to locate updates for my version of Acrobat on the web site. I would appreciate a link to the update page.

     

    Thanks.

     

    Mike


    By @Podnuh2

     

    Legend
    November 26, 2021

    What does Verizon or ab mean?

    Podnuh2AuthorCorrect answer
    Participant
    August 14, 2014

    After some additional research, I can answer my own question. The download page is at:

    Adobe - Acrobat 9 Pro Extended : For Windows

    This leads to another question: are any of the updates cumulative, or do I need to install them all?

    Thanks

    Podnuh2Author
    Participant
    August 15, 2014

    Responding to my own question again. It appears that the upgrades are not cumulative. The upgrade path is described on this page: http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-7.html. (Notwithstanding the reference to Reader 7 in the URL, it also refers to Version 9). The following page describes how to combine the patches into one install: http://ryanwill.com/updating-adobe-acrobat/. This pages explains how to combine the patches with the acrobat installer to make an up-to-date install.

    http://www.itninja.com/blog/view/the-path-of-least-resistance-adobe-acrobat-9-5-1. (Note: the latter site also contains some additional upgrade links.) My current thinking is to apply the patches one by one.

    Incidentally, the download page for Acrobat Pro 9 Extended for Windows mentioned in my previous reply is incomplete. The first update--AcroProExUpd910_all_incr.msp--is omitted. In addition, all the updates after 9.4.5 are missing (i.e. 9.4.6, 9.5.0, 9.5.1, 9.5.2, 9.5.3, 9.5.4,, and 9.5.5), However, they can all be obtained from the Adobe FTP site: ftp.adobe.com. The subdirectory for version 9 is located at: ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/.

    I hope this helps someone else.

    Podnuh2Author
    Participant
    August 16, 2014

    I noticed one thing: I manually downloaded all the updates up to 5.5 on my HD. But once I rebooted after the 4.5 update - the native updater kicked in and offered to update the rest of the way (to 9.5.5)

    Interesting - wonder what the "triggers" are......


    Thanks for sharing that information. Otherwise, I would not have been attentive to the possibility that the built-in updater would start to function. I found that it kicked in after I installed the update to 9.2.0.

    After installing 9.2.0 and rebooting, I tried the Check for updates menu option, under the Help menu. I got a message to the effect that “The Adobe updater is already running”. Using Process Explorer, I checked the running processes and found a windowless program called AdobeARM.exe (Adobe Reader and Acrobat Manager) was running. I assumed that it was downloading files, so I let it run. After about 10 minutes, it notified me of an update and offered to run it. After it finished, I was updated from 9.2.0 to 9.5.5. I checked the log and verified that it had downloaded and installed all the interim updates to bring me up to 9.5.5.

    Here’s what I think happened. With the release of version 9.2.0, Adobe changed the update procedure. There was probably a period of time that the update procedure in 9.0 and 9.1 would automatically transition to the new procedure implemented in 9.2.0. But that time has passed, and the only message one gets from 9.0.0 and 9.1.0 is that there are no upgrades. That leaves the question as to why the updater did not start working for you until 9.4.5. I think the answer is that the AdobeARM program downloads the necessary files before it makes itself visible and offers to install the updates. Each time you rebooted, AdobeARM, shut down, so it never reached the point where it could tell you that it had downloaded all the updates. When you reached 9.4.5, the time required to download the necessary files had dropped from 10 minutes to a minute or two, so you were finally given the opportunity of having the remaining updates installed automatically. The same thing would have happened to me, if your experience had not made me more cautious.

    Based on this experience, I would recommend the following procedure to update a fresh install of Acrobat 9 Pro Extended for Windows:

    Install the following files in this order:

    1. Ac9Ex3DUpd.msi
    2. AcroProExUpd910_all_incr.msp
    3. AcrobatUpd911_all_incr.msp [optional]
    4. AcrobatUpd912_all_incr.msp
    5. AcrobatUpd913_all_incr.msp [optional]
    6. AcrobatUpd920_all_incr.msp

    Except for File No. 2, these files are all available as links from the Acrobat 9 Pro Extended for Windows download page:

    http://www.adobe.com/support/downloads/product.jsp?product=158&platform=Windows

    For inexplicable reasons AcroProExUpd910_all_incr.msp is only available from the FTP site. The direct link is:

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/9.1/misc/AcroProExUpd910_all_incr.msp

    Based on the information on the following page: http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-7.html, I have indicated that two updates are optional, because they are incorporated in subsequent quarterly updates. I installed them anyway.

    After installing the sixth file, AcrobatUpd920_all_incr.msp, reboot. Open Acrobat, click on the Help menu, and then on Check for updates. If it says the updater is already running, wait for it to finish downloading the remaining updates. As mentioned above, it took about 10 minutes for it to finish downloading files. After the files finish downloading, a new window will appear, telling you downloads are available and offering to download them. Click OK, and you will be updated to 9.5.5.