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camishere_cc
camishere_cc
Participant
February 11, 2019
Question

Updates for Apps not showing up

  • February 11, 2019
  • 1 reply
  • 601 views

The main reason I need to update my apps would be for Illustrator CC 2019. As you may know, v23.0.1 has their crashing error. For me it happens when I open the app with no wifi, and it crashes right after loading. I heard that in v23.0.2 this was fixed, but for some reason it still says there are no updates available! I even tried to download the app directly from the adobe website, but that only has 2018. What could be the problem here?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 11, 2019

Does your operating system meet the new requirements?

Minimum System requirements for Cloud Programs... scroll down and check each program

-http://helpx.adobe.com/creative-cloud/system-requirements.html

Also...

CC desktop lists applications as "Up to Date" when they are not

-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

-and added step https://forums.adobe.com/thread/1529654

camishere_cc
camishere_ccAuthor
Participant
February 14, 2019

So I first did try that and do a clean installation of Adobe CC 2019 again, but apps still didn't want to update to the latest version. (They were at the second latest version) Then I switched back to 2018. But when I checked all the updates there, now they were actually for the latest version for some reason, so yeah now I'm up to date haha.

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