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Updating Creative Cloud CC

norbert_hamburg
New Here ,
Aug 13, 2013 Aug 13, 2013

I was able to update Creative Cloud CC on one computer but not on the other of the two computers.

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replies 4 Replies 4
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Abhijit_Kr_ Adobe Employee
Adobe Employee ,
Aug 13, 2013 Aug 13, 2013

Hi,

Are you getting any error while upating CC Desktop App.

regards,

Abhijit

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norbert_hamburg
New Here ,
Aug 13, 2013 Aug 13, 2013
In Response To Abhijit_Kr_

Yes, but only on the second pc

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iAnkitkhurana Adobe Employee
Adobe Employee ,
Aug 13, 2013 Aug 13, 2013
In Response To norbert_hamburg

Could you please tell us the exact error message, post a screenshot if possible.

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norbert_hamburg
New Here ,
Aug 13, 2013 Aug 13, 2013
LATEST
In Response To iAnkitkhurana

I've included the different screenshots connected to the problem

creative cloud.JPGcreative cloud website.JPG

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Resources
Creative Cloud Desktop application
What is Creative Cloud?
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Download Adobe Creative Cloud apps
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Enable/Disable auto-update CC apps
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Uninstall Creative Cloud app
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Manage Your Plan
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Common Questions / FAQ
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Unable to reach Adobe Servers?
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Difficulties signing in
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Install appears stuck or frozen?
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Creative Cloud sync related questions
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Creative Cloud User Guide
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Adobe Help Center
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Creative Cloud Web
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Services Status Page
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Collaboration through CC apps
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