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Upgrade service or buy new service

New Here ,
Sep 29, 2022 Sep 29, 2022

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Hello
I bought the Premiere Pro plan a few months ago, but I didn't pay the bill this month because I want to buy Creative Cloud All Apps 100GB individually.
But the system gives me this error
Please guide me how to cancel Premiere Pro plan

Screen Shot 2022-09-30 at 00.54.14.png

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correct answers 1 Correct answer

Community Expert , Sep 29, 2022 Sep 29, 2022

See here:

https://helpx.adobe.com/manage-account/using/change-plan.html

 

or:

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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See here:

https://helpx.adobe.com/manage-account/using/change-plan.html

 

or:

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Likes

Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines