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Participant
January 2, 2014
Question

Upgrade standalone Lightroom 5.2 to 5.3 fails

  • January 2, 2014
  • 1 reply
  • 503 views

Hello,

I have standalone LightRoom 5.2 installed (together with standalond Photoshop CS6).

I'm trying to upgrade to 5.3 after the standalone download but I get the same error as I've read in the forum during an upgrade via CC.

The message about a missing resource on a network resource shows up everytime.

It points to the 'Adobe_Lightroom_x64.msi' in a non-existent folder that looks like a registry key ( like i.e.: C:\Users\user\AppData\Local\Temp\{B6AE23A1-164E-4A00-A62D-75A9782F4B1E}).

When I point to the "real" folder where the file is located in then after a while the installers says that this installation file is not valid for LightRoom 5.2...

It also says that OLDER version 5.3 can not be removed (????)

However I'm installing 5.3. 

I don't get it and this looks as a big mix-up...

Can you please help me find the solution to this?



If the solution is to uninstall 5.2 first then I want to be sure that all settings and catalogs are retained...

Thanks a lot for your help....

Karel Claessens

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1 reply

Jeffrey_A_Wright
Legend
January 2, 2014

Karel please see Error: "There was a problem installing Lightroom 5" installing Lightroom 5.3 - http://helpx.adobe.com/lightroom/kb/error-installing-lightroom-53.html which discusses how to resolve the error you are receiving.

Participant
January 3, 2014

Jeff,  thanks for your feedback BUT...

I don't have CC installed so I don't use it.

the error does not seem the same as the one mentioned in the KB.

My instalation, both windows and LR are both in English.

So I expect this to be caused by another issue.

I also asked if I was to install my LR 5.2 would all settings and catalogs be preserved....

Thanks for your time.

Participant
January 3, 2014

Claessens what English setting exactly is Lightroom configured for?


Hello,

Setting is US English. WINDOWS as well...

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Claessens Karel

Tel.: 0475/33.82.44