• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Upgrade (to CC 2014) left behind the old CC versions!

Engaged ,
Jul 21, 2014 Jul 21, 2014

Copy link to clipboard

Copied

This isn't a major problem but nevertheless, still very annoying.

I recently upgrading all the applicable CC software to the 2014 edition but found that I was still using the old CC software, whenever loading from the Windows recently opened list.

So now I have the following folders taking up needless space:

C:\Program Files (x86)\Adobe - Previously installed 32bit versions of the CC software. Why did Adobe install these? I have a 64bit OS!

C:\Program Files\Adobe - This is the 64bit versions of the CC software. Now it is a mix of:

    Adobe Bridge CC (64 Bit)

    Adobe Illustrator CC (64 Bit)

    Adobe Illustrator CC 2014

    Adobe InDesign CC (64 bit)

    Adobe InDesign CC 2014

    Adobe Media Encoder CC

    Adobe Photoshop CC (64 Bit)

    Adobe Photoshop CC 2014

Questions?

1. Why did Adobe install the x86 versions, when I clearly do not require that version? Do I still need the duplicated software versions in the x86 folder?

2. Why didn't Adobe remove the obsolete versions in the 64 bit folder? Can I delete the folders (in red); Adobe didn't include an uninstall for the older versions?

Thank you,

Shawn

TOPICS
Creative Cloud

Views

188

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 21, 2014 Jul 21, 2014

Thanks for the feedback Shawninvancouver. 

We continue to evaluate and add additional requested functionality to the Adobe Creative Cloud Desktop application.  You can find a list of the changes which have been implemented at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

Votes

Translate

Translate
Adobe Employee ,
Jul 21, 2014 Jul 21, 2014

Copy link to clipboard

Copied

Shawn the previous versions were left installed to allow for manual removal when decided by each individual.  This way any third party plug-ins or workflows would not be affected by installing the current version.

For information on how to uninstall the CC version please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jul 21, 2014 Jul 21, 2014

Copy link to clipboard

Copied

Thank you.

I just wish this was explained during or after the upgrade. It took me a week before I realized I was still opening my documents with the old version. It was only when I went looking for some of the new features described in the release notes.

Jeff A Wright wrote:

For information on how to uninstall the CC version please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Thanks , I just released that my list was sorted by date installed, therefore I didn't see that the older editions were still listed.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 21, 2014 Jul 21, 2014

Copy link to clipboard

Copied

LATEST

Thanks for the feedback Shawninvancouver. 

We continue to evaluate and add additional requested functionality to the Adobe Creative Cloud Desktop application.  You can find a list of the changes which have been implemented at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines