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KSATech
KSATech
Participant
July 30, 2014
Answered

Urgent Support Request! - Adobe CS6 Master Collection - Please Insert Disk

  • July 30, 2014
  • 2 replies
  • 941 views

Our company has downloaded Adobe CS6 Master Collection for deployment on our master image this year.

When attempting to install using the files that we downloaded and ran off the hard drive the set up says "Please Insert Disk", this shouldn't be necessary as I have all the required files to install on my computer already.

I need a solution quickly to this as I have to get this master image completed and deployed within the next week or two and I have hundreds of machines to do it on.

It is a clean install and therefore there are no compatibility issues with previous programs, I have tried looking for the installs of the individual programs themselves in the folders to no avail, I had a similar problem with Autodesk products which I solved by installing the trial version then upgrading it to the full version immediately after install. I have not tried that with this problem yet as I'm sure there is a more efficient way to solve the issue. At least I hope there is. Please get back to me as soon as possible with this because I'm required to get this sorted within a very tight deadline.

This topic has been closed for replies.
Correct answer hans-g.

Hello ksatech,

as a first information please read this: Re: CS6 Install issue asking to insert disk, but install from desktop.

Good luck!

Hans-Günter

2 replies

R
rajkumarm39091716
Participant
May 19, 2017

Hi hello Hans,

i am Rajkumar

i need purchase whole version of Adobe master collection cs6 (version 13) 

or

updated version like Adobe master collection cc 2017

so any one help me to details of Rupees of whole version plsease i want immediate updated cost pls help me!

Raj

hans-g.
hans-g.
Legend
May 19, 2017

Hello Raj,

as an information, please have a look at https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html >>> Read before you download a CS6 product >>> Note: Creative Suite 6 is no longer available for purchase. To get the latest versions of your favorite creative tools, click here to join the Creative Cloud.

This thread is marked as answered, so - if you need more help - please open a new one to get the newest informations.

Hans-Günter

hans-g.
hans-g.Correct answer
Legend
July 30, 2014

Hello ksatech,

as a first information please read this: Re: CS6 Install issue asking to insert disk, but install from desktop.

Good luck!

Hans-Günter

KSATech
KSATechAuthor
Participant
July 31, 2014

Hello Hans,

Thank you for your rapid response.

This appears to have solved my issue.

10 Points to you good sir!

Regards

Chris J (KSA Tech)

hans-g.
hans-g.
Legend
July 31, 2014

Hello Chris,

you are very welcome and I'm really glad to hear that. Next time it's your turn to help me/us, ok?

... and thank you so too for your little green star!

All the best to you

Hans-Günter

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