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Using 2 Adobe IDs on one PC at the same time

Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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Hello, 

 

I have an Adobe ID for work and I have an Adobe ID for private use. 

 

I have Acrobat DC Pro installed to use for work, and LR and PS for private. However, I can not use these apps with separate IDs. I either need to login with my work or with my private Adobe ID. Which doesn't work for me. Because I constantly need to log out and log in when switching between Acrobat and LR/PS. 

 

Is there a way to work on my PC using two different Adobe IDs? 

 

If not, please consider implementing this, because it is a  freaking annoying limitation. 

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Feature request , Installation

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LEGEND , Apr 07, 2022 Apr 07, 2022

You can only be logged into one account at a time, currently. I don't say this is good idea, but people have been asking for this for YEARS without the slightest sign from Adobe that they are taking it seriously, or have any comprehension of how difficult this is for their customers - even after they deliberately split some people's accounts into two... No Adobe staff member has ever done anything other than restate "how it is", and explain (as if we didn't know) how to sign off and sign in.

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LEGEND ,
Apr 07, 2022 Apr 07, 2022

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You can only be logged into one account at a time, currently. I don't say this is good idea, but people have been asking for this for YEARS without the slightest sign from Adobe that they are taking it seriously, or have any comprehension of how difficult this is for their customers - even after they deliberately split some people's accounts into two... No Adobe staff member has ever done anything other than restate "how it is", and explain (as if we didn't know) how to sign off and sign in.

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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Adobe customer service from a professional or enterprise perspective is very poor too, so I am not expecting anything else from Adobe. At work we have a 2.5 million euro contract with Adobe, but customer service doesn't care. Anyway, thanks for letting me know. I will keep plodding on switching accounts then. 

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Community Expert ,
Apr 08, 2022 Apr 08, 2022

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This is primarily a user-to-user forum, so you can also express your feedback directly to Adobe here:

 

https://www.adobe.com/go/wish/

 

Every voice can help.

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Community Beginner ,
Feb 21, 2023 Feb 21, 2023

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I know this is a user to user forum, I want giving out to him, just explaining that Adobe customer service is pants and Adobe should have a hard look in the mirror for not fixing this login issue. 

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Community Beginner ,
Feb 21, 2023 Feb 21, 2023

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*wasn't

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Community Expert ,
Feb 21, 2023 Feb 21, 2023

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@Poncke 

 

voice your thoughts where they might matter.

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LEGEND ,
Feb 21, 2023 Feb 21, 2023

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The thing is, Adobe don't consider this an issue. On the contrary, they consider it exactly how it is supposed to work, and highly desirable. Of course we don't know why that's their corporate view, but we are stuck with it.

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Community Expert ,
Feb 21, 2023 Feb 21, 2023

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First, it is not a good idea to mix work tools and private tools. You should keep your private stuff away from your work computer and your work stuff away from your private computer. With my company, that is a requirement for workers.

 

Then, being signed in is not only using the tool, but there are different other bells and whistles connected to this, that make it difficult to create a clean switch from private and corporate assets. Set up a virtual machine and be logged-in there, either in your private account or your business account. You can sign in on two different accounts on two different computers, and a virtual machine is like a secondary computer.

ABAMBO | Hard- and Software Engineer | Photographer

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