Using fresh installation of win 10 get "update required" message when installing PS Elements 2019

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Sep 26, 2021 Sep 26, 2021

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Using fresh installation of win 10 (about one week ago) get "update required" message when installing PS Elements 2019

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Adobe Community Professional ,
Sep 26, 2021 Sep 26, 2021

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1 - go to Windows update to make sure everything is actually up to date

 

2 - Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro (and MAYBE Premiere Elements) use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.in/Download/driverResults.aspx/177929/en-in
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family

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Adobe Community Professional ,
Sep 26, 2021 Sep 26, 2021

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There were seven years of updates for Win10. 

Go to Windows search bar and type winver to find out which one you have.

 

PS Elements 2019 System Requirements

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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