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VCRUNTIME140.dll when I try to run my Adobe program

New Here ,
Feb 17, 2017 Feb 17, 2017

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You see I'm having the problem that is not opening or installing at all it tells me that I need a VCRUNTIME140.dll Which I don't know what that means please help me figure this out.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Aug 30, 2018 Aug 30, 2018

To find the C runtime for your specific version of Windows...

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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Community Expert ,
Feb 17, 2017 Feb 17, 2017

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It means you need to install Visual C++ Runtime from Microsoft.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Feb 17, 2017 Feb 17, 2017

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Community Expert ,
Aug 30, 2018 Aug 30, 2018

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To find the C runtime for your specific version of Windows...

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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New Here ,
Aug 29, 2018 Aug 29, 2018

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Do the first step as suggested by Nancy, if you still face the issue you may try downloading the vcruntime dll file from <Removed by Moderator>.

Most of the time it get resolved.

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New Here ,
Aug 27, 2020 Aug 27, 2020

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Go to "Apps & features", filter by "C++" click the desired version choose "Modify" then "Repair".

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Just want to vouch for this if anyone else is having the same problem - I went to the latest install - didn't work - tried the second latest install, then it worked. Thank you!

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New Here ,
May 19, 2021 May 19, 2021

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This worked perfectly for me! Thank you!

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New Here ,
Mar 08, 2021 Mar 08, 2021

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You need to install the Microsoft Visual C++ 2015 Redistributable Update 3 RC from the link supplied in the marked as answer reply to this thread, the 32bit version download and install of the data link library will be the most likely one that you will need, even if you are using a 64bit system, however, if the app that needs the file to run was developed for a 64bit OS only then you will need the 64bit version. You can install both versions on a 64bit system as a 64bit system will run both 32bit and 64bit apps and/or programs.

Here is the link again, for your convenience.

 

NON-MICROSOFT LINK REMOVED

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LEGEND ,
May 19, 2021 May 19, 2021

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PCGuru, I have asked for that link to be removed. It includes incredibly dangerous advice. Never download DLLs from "DLL sites". They are often illegal and can include malware. So in trying to fix a problem you get a virus. 

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