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Verkeerd pakket gekozen/aangeboden?

New Here ,
Jul 18, 2018 Jul 18, 2018

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Ik volg momenteel een deeltijdstudie aan de HAN in Arnhem. De richting heet Communicatie & Multimedia design. Het pakket dat mij aangeboden is geworden heet Creative Cloud Student (één jaar, vooraf betaald). Echter is er de afgelopen drie maanden telkens €30,- per maand afgehouden terwijl ik mijn pakket enkel verlengt heb en vorig jaar heb ik enkel een keer het bedrag voor 12 maanden betaald.

Ik hoor graag hoe dit zit.

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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2018 Jul 18, 2018

Hi Rik,

The CC purchased on 23 Apr 2016 was prepaid for 1 year but that is canceled.

A new CC with monthly payments (12-month contract ) was purchased on 19 April 2018.

The CC is being charged every month & is active.

Thanks,

Rajashree

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Community Expert ,
Jul 18, 2018 Jul 18, 2018

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If your school is a authorized school, you are eligible for a students  offer for CC for around 20€/month. The standard price is about 60€.

Adobe Creative Cloud for students and teachers | Adobe Creative Cloud

Any other price you may have is a temporary benefit.

It may be, however, that fir your 30 € you have additionally booked the 1Tb of cloud storage, which is around 10€/month, if my memory is correct.

I will ask an Adobe Staff member to look into the plans you booked.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 18, 2018 Jul 18, 2018

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Hi Rik,

The CC purchased on 23 Apr 2016 was prepaid for 1 year but that is canceled.

A new CC with monthly payments (12-month contract ) was purchased on 19 April 2018.

The CC is being charged every month & is active.

Thanks,

Rajashree

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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