Very Irritating Error (Error 1)

Forum|Forum|11 years ago
February 8, 2015
2 replies
213 views

This is driving me nuts. I am starting to think that CS6 isn't compatible with Windows 8.1. Repeated installs to no avail I get the error posted. It happens after Adobe updates (despite the fact that I disabled the updates). What gives?

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CindywefgiwejmciqrcejmqruAuthor

Participant

I gave up. Hopefully Adobe issues a patch.

kglad

Community Expert

that's usually caused by a preference or file location problem.

start by resetting your preferences.

reset preferences -

after effects: http://helpx.adobe.com/after-effects/using/preferences.html

flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

indesign: https://forums.adobe.com/thread/526990

photoshop: https://forums.adobe.com/thread/375776

if that fails to solve the problem, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall.

CindywefgiwejmciqrcejmqruAuthor

Participant

I previously tried that to no avail. It isn't with just one program. It is the entire suite. On multiple occasions I have reverted my OS to before I've installed anything. When using the CC and then reinstalling I get a different error regarding directory or permissions error. Thanks for the help though. I think Adobe needs to create a patch or something. I am trying everything again but I am going to totally lock everything down in my firewall so it can't try to update anymore. If I can block updates everything will be fine.

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