I've uninstalled and reinstalled ive disconnected and reconnected and ive refreshed the credintial manager. Im about ready to deactivate theres no reason why i should be having these issues
confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
do you see both logos?
if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html
i do this solution but not work
Creative Cloud is a subscription service. You do not actually own the software, Adobe licenses you to use it. It's rather like subscribing to a newspaper. As long as you pay, you get it delivered. You stop paying for the subscription, it isn't delivered any more.
You do not have to "ask permission" every time you use a program. You do need to log in to activate the software on your computer. You do need to have an active internet connection at least once every 30 days so that your license to use the software can be verified. This is an anti-piracy measure.
Hey there, I am having the same issues. Our subscription cancelled due to expired card. Illustrator was still working but photoshop wouldn't. I had updated the new payment info and paid the missed payment and now both photoshop and illustrator shut down saying unable to very subscription status.
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Sorry, nobody here can help with an account or payment problem
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