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What is CC update Error Code 50?

Explorer ,
Nov 28, 2014 Nov 28, 2014

I was attempting to update CC Desktop for Windows 7, but the update failed with Error Code: 50. Does anyone know what is this problem? CC Desktop is no longer functional and I need to recover. Any suggestions?

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Creative Cloud
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Explorer , Dec 01, 2014 Dec 01, 2014

Thanks for the suggestion, Jeff. But your approach is unnecessary overkill. I subsequently learned from Adobe CC Tech Support that Error Code 50 denotes an installation failure due to 'conflicting processes.' Once those processes were manually stopped, a simple re-run of the installation was enough.

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Adobe Employee ,
Dec 01, 2014 Dec 01, 2014

Mlpcwhite please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

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Explorer ,
Dec 01, 2014 Dec 01, 2014
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Thanks for the suggestion, Jeff. But your approach is unnecessary overkill. I subsequently learned from Adobe CC Tech Support that Error Code 50 denotes an installation failure due to 'conflicting processes.' Once those processes were manually stopped, a simple re-run of the installation was enough.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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