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Participant
October 16, 2018
해결됨

What is the correct install location?

  • October 16, 2018
  • 1 답변
  • 18231 조회

All of the 2019 apps have installed to the Creative Cloud folder in Users/username/Creative Cloud Files. They are no longer in /Applications. Is this the new install location?

이 주제는 답변이 닫혔습니다.
최고의 답변: Bani Verma

Hi Finkboon,

There have been no changes made to the install location, the apps should get installed in the /Applications folder.

Please check if the location has been changed in the CC desktop app;

If you don't see any changes in it, then please go ahead and contact our support teams via phone/chat: Contact Customer Care. https://helpx.adobe.com/contact.html

Our product and tech experts will be able to help you out best! as they can hop on a remote session to troubleshoot this further.

Let us know if you have any questions.

1 답변

Bani Verma
Community Manager
Community Manager
October 17, 2018

Hi Finkboon,

There have been no changes made to the install location, the apps should get installed in the /Applications folder.

Please check if the location has been changed in the CC desktop app;

If you don't see any changes in it, then please go ahead and contact our support teams via phone/chat: Contact Customer Care. https://helpx.adobe.com/contact.html

Our product and tech experts will be able to help you out best! as they can hop on a remote session to troubleshoot this further.

Let us know if you have any questions.

finkboon작성자
Participant
October 17, 2018

Thank you Bani, I have changed the install location back to /Applications.

Bani Verma
Community Manager
Community Manager
October 18, 2018

Glad to hear it has been resolved!

Feel free to reach out if you run into any other questions or issues in the future. Thanks!