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J
JLAguilera123
Participant
January 11, 2013
Question

What should I do?

  • January 11, 2013
  • 2 replies
  • 631 views

I have the Photoshop Elements 11 and tried to download it to my computer many times and it comes back to saying that the file does not exist and tried the troubleshooting also. I have also tried to go to the website for trouble with the installation and said that the page does not exist also and have not had any luck. What can or should I do?

    This topic has been closed for replies.

    2 replies

    Mylenium
    Mylenium
    Legend
    January 11, 2013

    You are not telling us anything. How do you download? How do you install? Onto what system? what iare the exact errors? You need to be a lot more specific...

    Mylenium

    J
    JLAguilera123Author
    Participant
    January 12, 2013

    I bought it in stores and tried to download it on a windows 7 laptop. I went through the whole process then i got the the actual installing and very soon after it started to install an error comes up saying Error 1311.Source file not found: F:/Adobe Photoshop Elements 11/Data1.cab. Verify that the file exist and that you can access it.

    M
    Manish-Sharma
    Inspiring
    January 12, 2013

    This might help :-

    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 11, 2013

    you tried to download pse 11 and when you click the download link you see a message that the file does not exist?  if yes, what is the url that contains that link.

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