WHEA_UNCORRECTABLE_ERROR (Windows 10)

[ahmada57323780]

Hi ,

I Have This Problem When I'm Installing And Use Adobe Creative Cloud On My Pc,

The OS ( Microsoft Windows 10 ) Keep Giving Me This Massage And My Pc Stop Working ( Freezing )

WHEA_UNCORRECTABLE_ERROR

Now My Pc Is Fine Because I Uninstall Adobe Creative Cloud From My Pc .

Every Time I Install Adobe , The OS Keep Freezing.

Did Any One Face This Problem , If So What Is The Solution, Because I'm Really Frustrating

Thank You.

[kglad]

https://support.microsoft.com/en-us/help/4028662/windows-how-to-fix-wheauncorrectableerror

[ahmada57323780]

Thank You For Reply ,

I Already Done Everything , My Problem Is My Pc Without (Adobe Creative Cloud) Is Working Fine

With No Problems ,

Every Time After I Install Adobe My Pc Going Crazy ( Freezing ) .

[kglad]

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

test your computer.  if everything works without problem:

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[ahmada57323780]

My Friend , Read First Before Your Reply ,

You Did Not Give Me The Couse Of The Problem , And The Solution

You Just Copy Paste  ,

I'm Trying To Locate The Problem , So Far I Suspect Adobe Acrobat Dc &

Maybe The Sync Files , Something Is Not Compatible With OS .  

[Govardhan.V]

Hi ,

If the PC is giving BSOD error  ( WHEA ... )  , login to PC via Safeboot.

1) Make sure Windows is up to date :

2) Go to Computer manufacturer website like Dell, HP, Lenovo....etc and check , if available , update all drivers.

3) Select Automatic paging option for Virtual Memory .

4) Run Chkdsk command once and check.

If the issue still persists, collect the crash minidump file from computer and then upload it in below site and check :

Instant Online Crash Analysis

How to Configure Windows 10 to Create Dump Files on BSOD

[ahmada57323780]

I Latterly Done Everything With OS , I Call Microsoft And They Checked The System And The Diagnosis

Is " One Of Your Apps That Installed In Your Pc Couse This Problem "

I Call ( Dell ) For Checking The Computer And All Things Is Fine.

When I install Adobe Creative Cloud There Are No Problem , But If I install

The Apps ( Photoshop - InDesign - Illstreaitor - .......... ) The Problem Began

With Pc , I Remove Them The Pc Back To Normal ??????

[Govardhan.V]

In this case , I recommend to analyze Crash minidump file. It will give clear detail why the OS is getting crashed when you are accessing the apps .

[ahmada57323780]

I Was Searching For The Problem , Your Answer Did Not Help , Because Crash Minidump File Has No Specific Details .

I Found Out That ( Adobe Media Encoder ) Is Causing The Problem , I'm Not Sure Why?

But I'm Looking To Figure It Out .

[arnolds1022885]

I am agree with you OR you can solve Whea_Uncorrectable_Error with this guide.

[merryj60482786]

I am facing the same issue before some day and i follow this tutorial to solve this https://windows10helps.com/whea_uncorrectable_error-on-windows-10-how-to-fix/