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DomComm
Participating Frequently
September 9, 2020
Answered

When I open VueScan, DNG Converter opens instead.

  • September 9, 2020
  • 2 replies
  • 864 views

When I download a new version of VueScan, when I open it, instead of VueScan, I get Adobe DNG Converter. I have talked to VueScan and they said the problem is wwith Adobe DNG Converter.

    This topic has been closed for replies.
    Correct answer Rob_Cullen

    OS "File associations" determine the App that opens when you select a file.

    eg. a .DOC file is associated with MS-Word.  An .HTML file would open with a Web browser (Safari).

    Search in Googly-

    2 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    September 10, 2020

    Perhaps you have a problem with file associations?

     

    I just downloaded VueScan 9 to Windows 10 and opened it. VueScan opened as expected.

      D
      DomCommAuthor
      Participating Frequently
      September 10, 2020

      What are "file associations", and how do I fixz them?

      Rob_Cullen
      Community Expert
      Rob_CullenCommunity ExpertCorrect answer
      Community Expert
      September 12, 2020

      OS "File associations" determine the App that opens when you select a file.

      eg. a .DOC file is associated with MS-Word.  An .HTML file would open with a Web browser (Safari).

      Search in Googly-

      Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      Just Shoot Me
      Just Shoot Me
      Legend
      September 10, 2020

      What you descibe is Completely impossible.

       

      If you downlaoded an install program for VueScan, or even an .EXE (or .APP) file for VueScan and then you double clicked on that file no other program would open.

       

      Please post the Exact File Name of whatever you downloaded.

       

      Do you have a copy of the Adobe DNG converter program on your computer?

      Did you ever install the Adobe DNG converter program?

      Where are you downloading this supposed new version of VueScan from? Website address.

       

      Also you have posted in the Using the Community form and this forum is for getting help using this forum system.

       

      I would move this thread to a better forum but I'm not sure it even belongs on the Adobe support forum system as If YOU did download a new version of VueScan from the VueScan website, which as far as I know is not affiliated with Adobe in any way. I have no idea why you think the problem you are having is Adobe's fault.

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