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H
helgekrabye
Participant
February 25, 2012
Answered

When trying to install Acrobat X Pro, I get error messages

  • February 25, 2012
  • 2 replies
  • 1532 views

I purchased CS5.5 Master Collection from Adobe online and installed all the applications. Later, i discovered that Acrobat X Pro was NOT in my application folder on my Mac. I then started the installer (for the Master Collection) and chose only Acrobat X to install. The first strange thing is that the installer says (below the Acrobat X Pro line in the list of applications to install) that "Acrobat X Pro is allready installed!". - But it isn't, and when searching for it in Spotlight, the result is 0 found. - So, I started to install it again, but then I get these error messages:

This topic has been closed for replies.
Correct answer Mylenium

Run the Creative Suite Cleaner Tool then try again.

Mylenium

2 replies

M
Marc_Choisnard
Participant
March 1, 2012

I had the exact same problem (with CS5.5 Web Premium not installing Acrobat X Pro), but a different approach ended up working for me: 

With the installer package open, navigate to Payloads > AcrobatProfessional10.0-EFG > Adobe Acrobat X Pro Installer.pkg (mac, obviously), and double-click the pkg.

Hope that helps someone!

Mylenium
MyleniumCorrect answer
Legend
February 25, 2012

Run the Creative Suite Cleaner Tool then try again.

Mylenium

H
helgekrabyeAuthor
Participant
February 25, 2012

Thanks for the help. Following that guide solved the problem.

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