Where are Ae CC and Pr CC?

[Peter_Due]

Hi there,

Just got my new laptop and wanted to install my CC for Teams in this.

So I turned on my old laptop, logged out and uninstalled everything. On my desktop at the job, I have done nothing.

Now, on this my new laptop, I installed the CC dashboard and started install the programs that I needed (PhotoShop, InDesign, DreamWiever, Premiere Pro and After Effects). BUT, the After Effect isn't showen among the downloable programs and Premiere Pro is only in the CS6 version - not the CC-version. And there is more: I did - however, installed the Pr CS6, but I can't find and open it anywhere ... See this screenshot: http://tinypic.com/r/bf2ujo/8

What have I done wrong, and what should I do?

(I'm the manager of our CC for Teams)

Meddelelse blev redigeret af: Jean Jensen

[Mylenium · Accepted solution]

Nobody can tell you anything without proper system info. The simple answer is that your system does not meet the requirements and since your CC app looks huge compared to your desktop it stands to reason that your screen resolution is insufficient.

Mylenium

[Peter_Due]

The issue was lack of soft- and hardware. New laptop ordered....

[Jeffrey_A_Wright]

Moving this discussion to the Creative Cloud Download & Install forum.

JeanJensen have you tried opening Premiere Pro from your Start menu as opposed to searching for the application?  Please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Premiere Pro CS6 after it is installed.

You also mentioned you did not see Premiere Pro CC or Premiere Pro CC 2014 as installable options.  Does your computer meet or exceed all of the system requirements listed at System requirements | Adobe Premiere Pro?  If not then the applications will not be available for installation.