Where can I download Acrobat 9.0 Standard?

[Guest]

I purchased Acrobat 9.0 Standard in December 2009 and have the serial number - it cannot be applied to Acrobat 9.0 Pro.  Is a download available so I don't have to purchase or subscribe to an entirely new Acrobat?

[Sara_Forsberg]

[discussion moved to Downloading, Installing, Setting Up forum]

[Jeffrey_A_Wright · Accepted solution]

Cht2a if you purchased Acrobat 9 Standard on CD then you will need to locate your installation media.  If you choose the download option at the time of purchase then the download will be available under your account at http://www.adobe.com/.   You can find additional details at Find a download link on Adobe.com.

[oleksandrk33332663]

Dear Mr. Jeff A Wright,

We are facing the similar problem with Acrobat 9.0 Standard ver. namely with finding a direct download link for the Installation of said software, as a result of many attempts we failed to find one.

Please advise and assist accordingly.

The abovementioned software was purchased by us on 09.12.2010 and we were provided with a certain download link and have a certain Software License Certificate.

We were not provided with a CD media upon date of purchase with installation software but  the download link from Adobe web-site. Now the link is not active anymore.

The Acrobat 9.0 Pro version is not valid with the serial number we have purchased for Acrobat 9.0 Standard.

Please help and advise what actions to take.

Thanking you in advance for your kind assistance and hope to hear from you soonest.

Regards,

Oleksandr

[Jeffrey_A_Wright]

Oleksandr please review the referenced document in message #2 on how to locate your purchased software download.  If you have a volume license then you will want to use the instructions which are relevant for that license type.  Finally if you need direct assistance you are welcome to contact our support team at Contact Customer Care.

[oleksandrk33332663]

Dear Mr. Jeff A Wright,

Thanks for your response.

The Instructions with License Certificate we were initially provided by Adobe upon purchase with a direct download link does not exist any more.

The Link is dead and does not give an opportunity to download the requested version of Adobe Standard 9.0 Ukr. version that we purchased.

Due to the urgent need of installation it on the certain PC, we can not proceed for the time being.

Moreover, Adobe 9.0 exists in Professional version only under in the section of "Download" instead of the Standard version we need.

In this case we need to know, whether Adobe has oficially stopped the support of Standard 9.0 version meaning that we can not use the product anymore or there is an alternative way.

Thanks for your support and hope to hear from you soonest possible.

Regards,

Oleksandr Kozubay

[Jeffrey_A_Wright]

Oleksandy Kozubay these type of concerns can only be resolved by contacting our support team directly to review the account in question.  Please see message #4 for information on how to contact our support team so that the specifics to your account can be reviewed.