Skip to main content
Participant
December 23, 2019
Answered

Where can I download Acrobat Pro X?

  • December 23, 2019
  • 3 replies
  • 3118 views

Where can I download Acrobat Pro X? Or will my license work with a newer version?

 

This question has been asked before but it seems that the old links are no longer valid.

This topic has been closed for replies.
Correct answer Tacafy大尉

rhollenstein, Hello.
Acrobat X is an old product.
As a result, it is no longer available for download.

https://helpx.adobe.com/support/programs/support-periods.html

As a result, the link may also be invalid.
Acrobat X licenses are no available in newer versions.

If you want to install Acrobat , Acrobat DC subscription is required.

3 replies

John T Smith
Community Expert
Community Expert
January 1, 2020

For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

Tacafy大尉
Legend
January 1, 2020

Good evening, rhollenstein.
Thank you for your reply.
However, I am not an Adobe employee.
One of the volunteers answering in this forum.
Therefore, it is not possible to meet the demand. sorry.

If you have purchased Acrobat X directly from the Adobe store, you can download it from the account management screen (a screen where you can see the serial number), but if it is a product obtained in a package at a store etc. This method cannot be used.
You need to look for the installation media that came with your purchase and consider how to purchase and install a USB-connected optical drive.

Tacafy大尉
Tacafy大尉Correct answer
Legend
December 23, 2019

rhollenstein, Hello.
Acrobat X is an old product.
As a result, it is no longer available for download.

https://helpx.adobe.com/support/programs/support-periods.html

As a result, the link may also be invalid.
Acrobat X licenses are no available in newer versions.

If you want to install Acrobat , Acrobat DC subscription is required.

Participant
January 1, 2020

Thanks but this answer is not acceptable. I paid for this product. Part of what I purchased then was the option to transfer my license from one device to the next, for which I need to be able to download the installer. You are now taking away from me this option that I purchased. Whether you are still providing technical support for the application or not is irrelevant, what is relevant is that I bought it and that you are taking away from me something that I paid for. Please make the necessary arrangements so that I can still download this product.