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Frau_T
Frau_T
Participant
March 10, 2017
Answered

Where can I find my serial numbers and older installation files?

  • March 10, 2017
  • 4 replies
  • 2597 views

i have an cd and serialnumber for photoshop,illustrator and a few more of the programes from adobe, this cd is from when I was a student in 2008.

is there any way i can use this and update to a newer edition? Or do I have to purchase it all over again?

    This topic has been closed for replies.
    Correct answer John T Smith

    >wonder if I can use my old version of adobe programmes

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    Serial number programs are no longer sold, so if your old program will not work with Sierra, you will need a Cloud Subscription

    -EXCEPT Adobe Elements bundle | Adobe Photoshop Elements 15 & Adobe Premiere Elements 15 work with Sierra

    Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs may not work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

    4 replies

    Frau_T
    Frau_TAuthor
    Participant
    March 10, 2017

    I have an iMac with sierra.

    maybe it is me not understanding, but i don't understand how your last answer aswears my question. Maybe my english understanding is the problem :-/

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    March 10, 2017

    Frau.T  wrote

    I have an iMac with sierra.

    Which Adobe software and which versions do you want to reinstall?

    Most software can be downloaded from

    Adobe apps - download and installation help

    Frau_T
    Frau_TAuthor
    Participant
    March 10, 2017

    I see the headline in my post is wrong, don't know how it appered! I don't look for mye old seriesnumber, I only wonder if I can use my old version of adobe programmes and update them, or if I have to buy adobe photoshop and illustrator again? Paid a lot of money back in 2008, don't want to pay again.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 10, 2017

    Since you still have not provided computer & operating system information, all I can say is go back and read the last line on my reply #2

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 10, 2017

    Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

    - page has links to programs to find an installed serial number in Mac or Windows

    - includes link to your Adobe account to check for registered serial numbers

    - when you find your serial number(s) write them down and put in a desk drawer

    If you have a compatible computer (Mac Sierra and Windows 10 are most likely NOT compatible) you may install and use

    Govardhan.V
    Govardhan.V
    Participating Frequently
    March 10, 2017

    Serial number is version specific , only work for one particular version.

    Now latest version is subscription based.

    You may check with below link :

    Creative Cloud pricing and membership plans | Adobe Creative Cloud

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