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April 15, 2016
Question

Where can I get my Adobe Acrobat XI Standard installation key?

  • April 15, 2016
  • 1 reply
  • 1727 views

Hi there,

I bought a Sony Vaio SVT 1321 together with the Adobe Acrobat XI Standard product directly from Sony in 2013. Unfortunately, I never received a license key for Adobe Acrobat and honestly didn't realized that it is missing because it was all preinstalled.

In the next couple of weeks I would like to update from Windows 8.1 to Windows 10 but I hesitate to do so since I cannot find the license key or serial number.

How can I get hold of my Adobe Acrobat key or serial number? Is it possible to read it out somehow?

Thanks a lot in advance.

Best regards,

Andreas

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
April 15, 2016

Lost information - reply #1 in https://forums.adobe.com/thread/2008767

April 17, 2016

Thanks for your suggestion, John.

I have installed Belarc Advisor but the license key listed triggers an error message that the key is invalid during the online product registration at the accounts.adobe.com/products website (section: register older product).

Does that mean that I will not be able to use that key for a reinstallation after OS update?

Please advice.

Thanks a lot in advance.

Best regards,

Andreas