Where is my Illustrator license?

Forum|Forum|7 years ago
October 3, 2018
2 replies
2078 views

Good day,

I have bought a licence for Adobe Illustrator, I have already downloaded the program but when I enter Adobe with the same e-mail used to pay and open the account the system informs they can not find any licence

thank you

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Correct answer stefaniab78140606

Good day to all and thank you very much!

thanks to your suggestions I have solved this issue.

Have a good day!

stefaniab78140606AuthorCorrect answer

Participant

Good day to all and thank you very much!

thanks to your suggestions I have solved this issue.

Have a good day!

A

Anonymous

Hi

You need to use your Adobe ID to sign in to the Creative Cloud app

Account and membership help

stefaniab78140606Author

Participant

Hi

I do it but once entered the Creative Cloud app the system informs no licences

A

Anonymous

Hi

When did you purchase Illustrator, it can take up to 24 hours for it to register with your account

Sign in to your Adobe account here Adobe ID

Go to Plan > Manage Plan and see if Illustrator is listed there

Sign up

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