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stefaniab78140606
Participant
October 3, 2018
Answered

Where is my Illustrator license?

  • October 3, 2018
  • 2 replies
  • 2078 views

Good day,

I have bought a licence for Adobe Illustrator, I have already downloaded the program but when I enter Adobe with the same e-mail used to pay and open the account the system informs they can not find any licence

thank you

    This topic has been closed for replies.
    Correct answer stefaniab78140606

    Good day to all and thank you very much!

    thanks to your suggestions I have solved this issue.

    Have a good day!

    2 replies

    stefaniab78140606
    stefaniab78140606AuthorCorrect answer
    Participant
    October 3, 2018

    Good day to all and thank you very much!

    thanks to your suggestions I have solved this issue.

    Have a good day!

    October 3, 2018

    Hi

    You need to use your Adobe ID to sign in to the Creative Cloud app

    Account and membership help

    stefaniab78140606
    Participant
    October 3, 2018

    Hi

    I do it but once entered the Creative Cloud app the system informs no licences

    October 3, 2018

    Hi

    When did you purchase Illustrator, it can take up to 24 hours for it to register with your account

    Sign in to your Adobe account here Adobe ID

    Go to Plan > Manage Plan and see if Illustrator is listed there