Where is the Mac downloadable version of Adobe Acrobat 7 Pro that doesn't require activation

Forum|Forum|11 years ago
March 12, 2015
3 replies
8989 views

I purchased Adobe Creative Suite 2 Premium, it cost more than €2,000. When I recently tried to re-install it due to having to reformat my hard drive I could no longer activate it over the phone or online.

When I rang the help number it directed me to the downloadable versions that don't require activation. Great! UNTIL I realise Adobe Acrobat 7 Professional is only available for Windows as a download.

Where is the download for the Mac Version as it not included in the bundle either. This is extremely urgent. Thank you in advance.

This topic has been closed for replies.

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maswatsonAuthor

Participating Frequently

Jeff do you work for Adobe, have they anyone else that help, because now I have spent too much time saying the same thing over and over again here.

Jeffrey_A_Wright

Community Manager

Yes Malcom I do work for Adobe. I have investigated and verified that Acrobat 7 for Mac OS does not contain activation technology for previous inquiries on this same topic. I would recommend reviewing the FAQ I referenced in message #6 of this discussion. Can you please private message me your Acrobat 7.0 serial number and I will confirm that it is not tied to our activation technology.

I reviewed your account and I only see the Creative Suite 2 serial number registered. If you look at your CD case there will be a Creative Suite 2 serial number and Acrobat 7 serial number.

You can send me a private message by clicking my name and sending the private message through my profile page.

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maswatsonAuthor

Participating Frequently

I have pm you my serial number as requested.

pwillener

Legend

[topic moved to Downloading, Installing, Setting Up forum]

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maswatsonAuthor

Participating Frequently

Lets hope Adobe responds to this asap, there is no link to Acrobat 7 Professional download as it states here:

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

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maswatsonAuthor

Participating Frequently

Malcolm can you please post a screen shot of the error message you receive when you attempt to install Adobe Acrobat 7.0 for Mac OS? You will need to use the original installation files you received Adobe Acrobat 7.0. You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

Hi Jeff, I'm in this industry 26 years now, graphics, programming etc......before Adobe products even existed commercially and I'm using Adobe products since they started, instead of wasting time doing a screenshot, I bought hard copies of Adobe Creative Suite CS2 Premium in 2006, which require activation by phone or email...trust me I know. Eventually when you go through all the processes I was guided by the help phone number to the following link:

http://adobe.com/go/activation

which eventually leads to:

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

Now,

This page states what to do, however, at this page Adobe Acrobat 7 Professional in Mac Version is NOT there EVEN THOUGH it states it is, it's neither in the bundles of Disk 1-3, Extras etc....., I have gone through the forum, I spent all day yesterday trawling bundles of topics and threads in the forums to No Avail. So this is where I'm at.