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S
Sarah Northway
Inspiring
December 5, 2019
Answered

Where to download Photoshop for Windows 8.1?

  • December 5, 2019
  • 4 replies
  • 74412 views

Looks like the newest version of CC only works on Windows 7 and Windows 10 and is not compatible with Windows 8.1 for some reason. I'm temporarily working on an old laptop running Windows 8.1 and can't easily upgrade. I have a CC subscription and keys for Photoshop going back to version 3.

 

Can anybody share a link to download an older version of Photoshop compatible with Windows 8.1?

    Correct answer Nancy OShea

    Upgrade to Windows 10 (64 bit only).  See system requirements for Creative Cloud desktop app + Photoshop CC.

    https://helpx.adobe.com/creative-cloud/system-requirements.html

    https://helpx.adobe.com/photoshop/system-requirements.html

     

    NOTE:  Adobe ended support for WIN8 AND 8.1 in Jaunuary of 2018.

    https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

    Without a supported operating system, your son cannot use latest versions of Creative Cloud desktop app or Photoshop, etc...

     

    Pre-2019 versions are no longer offered from the Creative Cloud desktop app.  I know of no way to obtain them unless you're a TEAMS/ENTERPRISE account holder in which case you must special request them from your IT dept admin.

     

    4 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    December 6, 2019

    It says here photoshop cc 2019 is compatible with windows 8.1

     

    My mistake photoshop version 19.0 aka photoshop cc 2018 is what you want.

     

    https://helpx.adobe.com/photoshop/system-requirements/earlier-versions.html

     

    You can download the photoshop cc 2018 installer from here:

     

    https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html

     

     

    The newest version of photoshop is photoshop 2020 (photoshop version 21.0) which is not compatible with windows 8.1

     

     

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 6, 2019

    Although CC 2019 is actually version 20.x which, according to Adobe, is only compatible with Windows 7 and 10.

     

    Version 19.x is CC 2018 which is the version I suspect Sarah is running on Win 8.1.

    Adobe's System Requirements muddies the waters by referring to Photoshop CC 19.x.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    December 6, 2019

    Right your are.

     

    Thanks for catching that.

    S
    Sarah NorthwayAuthor
    Inspiring
    December 6, 2019

    Looks like the links on John's page have been removed; they just take you to a general help page now.

     

    I tried Nancy's trick of requesting an agent through the chat bot, and after a bit of a wait, some confusion and runaround they sent me a link for a direct download of Photoshop CC19 which installs and runs on Windows 8.1. Seems exactly the same as what I use on Windows 10. This will probably expire soon but here it is:

     

    http://prdl-download.adobe.com/Photoshop/66A1D1E00DE44601B041A631261EC584/1507846032938/AdobePhotoshop19-mul_x64.zip

     

    I'm not sure why their official download page says "Not Compatible" when this version is perfectly compatible. My guess is it's something to do with DRM...?

     

    Thanks for your help!

      A
      Amr Adel
      Participant
      March 6, 2020

      Sarah, It's not even opening anymore.

      And to be honest, It's so unfair for windows 8 and 8.1 users like myself.

      Why can't they just make a version for windows 8 and 8.1 only?

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        December 5, 2019

        Due to Adobe's policy change on what is available, I don't know if this link still works

         

        https://www.adobe.com/gr_en/downloads/other-downloads.html

        A
        Amr Adel
        Participant
        March 6, 2020

        Yup, It's not working anymore.

         

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        December 5, 2019

        Contact Adobe Customer Care by logging-in below.

        https://helpx.adobe.com/contact.html

        Click the chat bot icon and type AGENT followed by Enter key.

         

         

         

         

        Nancy O'Shea— Product User & Community Expert
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