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C
Cross_Huang
Participant
August 23, 2018
Answered

Whether a HongKong Photographer Plan can be used in China mainland?

  • August 23, 2018
  • 3 replies
  • 423 views

If I bought a HongKong Photographer Plan HK$816.00 /year,can I use it in China mainland?

And how to get the public invoice?

Besides the supporting chatting channel in the web is so bad

This topic has been closed for replies.
Correct answer Kanikas

Hi Cross.huang,

We're sorry that you had a bad experience with the Chat support.

Your CC membership is based in your home country so you can travel without any worries. Your access to your Creative Cloud service will not experience any interruption, plus your desktop apps will already be downloaded on your desktop for your use.

To print the invoice, please see: Print a copy of the invoice for your Adobe purchase

You may also Contact Customer Care for any other help or information.

Feel free to update the thread for any other questions.

Thanks

Kanika

3 replies

C
Cross_HuangAuthor
Participant
August 28, 2018

Thanks a lot it gonna be useful！

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
August 23, 2018

Hi Cross.huang,

We're sorry that you had a bad experience with the Chat support.

Your CC membership is based in your home country so you can travel without any worries. Your access to your Creative Cloud service will not experience any interruption, plus your desktop apps will already be downloaded on your desktop for your use.

To print the invoice, please see: Print a copy of the invoice for your Adobe purchase

You may also Contact Customer Care for any other help or information.

Feel free to update the thread for any other questions.

Thanks

Kanika

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 23, 2018

There shouldn't be a problem on the Adobe side. The invoice is found in your Adobe id account.

ABAMBO | Hard- and Software Engineer | Photographer
C
Cross_HuangAuthor
Participant
August 23, 2018

Thanks for answer

and

How can I request a paper invoice?

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 23, 2018

You need to download and print. Adobe, as many other companies, don't do paper invoices anymore.

ABAMBO | Hard- and Software Engineer | Photographer
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