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maw1123
maw1123
Participant
February 1, 2017
Answered

Which Creative Suite Master Collection do I have?

  • February 1, 2017
  • 1 reply
  • 1029 views

My former desktop died. I am trying to install the software I have purchased on the new one. My Account does not tell me which Creative Suite Master Collection I purchased. How do I find that information?

Thanks

Mary Ann

This topic has been closed for replies.
Correct answer Atul_Saini

What is in the list of products you have purchased? You can take a screen shot of that list and post it here (Excluding the serial numbers if they are shown).

CS 5 is newer than CS 4 and CS 6 would be newer than CS 5.


Hi maw1123,

As you have mentioned that you were unable to find the download link for the Creative Suite you own, I have checked your account details in our tools and found that you have Adobe Master Collection CS 5.5 registered under your account. So to adding to what @

Just%20Shoot%20Me and @kglad said, here is the link to download CS5.5 applications: - Download Adobe Creative Suite 5.5 products. You may also check this link for more information: - How to download, install, and activate Adobe applications and update this discussion with the OS version in case you need further assistance with this.

Thanks.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 1, 2017

https://accounts.adobe.com/ then click Plans & Products at the top to find a list of your programs and serial numbers

maw1123
maw1123Author
Participant
February 4, 2017

Thank you for the email. I have already done as you instructed. I have a

listing of the product I purchased; however, I can not download it to my

new computer. My old one ended up with a fried hard drive so I could not

transfer the programs to the new one. When I have tried to find the

download online, I am unable to find one that has the same name as mine. I

can only find Creative Suite Master Collections that have a number

specified (CS3, CS5, etc.)

I have no idea how to compare those to the suite I have. Can you provide

the next steps to be able to download my product?

Thanks again,

Mary Ann

On Tue, Jan 31, 2017 at 7:15 PM, John T Smith <forums_noreply@adobe.com>

Just Shoot Me
Just Shoot Me
Legend
February 4, 2017

What is in the list of products you have purchased? You can take a screen shot of that list and post it here (Excluding the serial numbers if they are shown).

CS 5 is newer than CS 4 and CS 6 would be newer than CS 5.

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