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Who help me for cancel my membership? I can't cancel myself.

Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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Who help me for cancel my membership? I can't cancel myself.please

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 10, 2018 Jan 10, 2018

Hello ratts34951741,

please check this help page first:
» How to cancel your Adobe Creative Cloud plan or membership

If you're unable to cancel your current plan or membership by yourself, you may need to get in touch with Adobe's Customer Care Team:
» Contact Customer Care  (You can also tweet them @AdobeCare if you own a twitter account.)

I hope this helps.

Kind Regards,
Maurice

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Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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Dear custom

Please contact me by my e-mail

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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Hello ratts34951741,

please check this help page first:
» How to cancel your Adobe Creative Cloud plan or membership

If you're unable to cancel your current plan or membership by yourself, you may need to get in touch with Adobe's Customer Care Team:
» Contact Customer Care  (You can also tweet them @AdobeCare if you own a twitter account.)

I hope this helps.

Kind Regards,
Maurice

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Participant ,
Jan 10, 2018 Jan 10, 2018

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if you have an annual membership then you will need to contact our support team directly at Contact Customer Care.  A one to one interaction is necessary to ensure that you are authorized to cancel your annual membership.

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Community Beginner ,
Jan 11, 2018 Jan 11, 2018

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Thank you for the information. I was contacted by the staff.

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