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Known Participant
July 20, 2017
Question

Why Creative Cloud Desktop Application using way too much ram???

  • July 20, 2017
  • 1 reply
  • 3215 views

I have a MacMini with 16GB of ram. Usually, I can run many applications at once, like Photoshop, InDesign, Illustrator, Acrobat... But for a while now, I can barely open 2 of those applications at a time. Yesterday I quit the Creative Cloud Desktop Application and? Tada!!!! Problem solved! Now I can open as many applications as I opened before and I never ran out of memory! Why CC Desktop Application uses that much memory? This is insane! At the moment, I have those applications opened and am working on a project : Suitcase Fusion, Firefox, Acrobat, Illustrator, InDesign and Word. I also have Dropbox that is running. And I still have 7GB of free memory!!!! As soon as I open CC Desktop Application, it goes down to 125MB!!!! Someone has this issue too? Is there a way to resolve this issue?

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1 reply

kglad
Community Expert
Community Expert
July 20, 2017
Known Participant
July 20, 2017

I run OS 10.9.5. Did tried this uninstall and install method. Didn't change a thing... Thanks!

David__B
Legend
July 20, 2017

Hi Pixelliste,

I'd recommend updating to 10.10 or later to get the most out of your membership. Running an older Mac OS version may restrict you from being able to update to the latest version of the Creative Cloud app or install latest versions of the Adobe desktop apps. Please see this article about the system requirement for more info. Adobe Creative Cloud system requirements

Best,

- Dave