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peterb86345429
Participant
July 10, 2015
Answered

Why do I get error 50 when installing every Creative Cloud Desktop upgrade?

  • July 10, 2015
  • 1 reply
  • 365 views

Every time CC desktop is updated and it tries to install the new version, it fails with error 50. This has happened after every upgrade and the only way to overcome it is to uninstall everything and start again.

This topic has been closed for replies.
Correct answer Sheena Kaul

Peter in that case I would advise you to Contact Customer Care where the agent can remote into your machine and fix the issue for you.

1 reply

Sheena Kaul
Sheena Kaul
Legend
July 10, 2015

Hi Peter,

Please refer to the threads below where the issue has been addressed:

CC Desktop - The infamous error code 50 is back again

Cannt update Creative cloud to CC2015 .. it gives me error code: 50  ?! HELP PLEASE.

Error code 50

Regards,

Sheena

P
peterb86345429Author
Participant
July 11, 2015

Thanks,

I have seen these before. They are not solutions, just work-arounds. This needs to be addressed by the software developers.

Regards,

Peter

Sheena Kaul
Sheena KaulCorrect answer
Legend
July 11, 2015

Peter in that case I would advise you to Contact Customer Care where the agent can remote into your machine and fix the issue for you.

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