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Why do I get: “Install” is damaged and can’t be opened, with Photoshop CS5 download

New Here ,
Apr 05, 2016 Apr 05, 2016

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Hi

I am installing Photoshop CS5 on a mac book air.

I downloaded Photoshop_12_LS1.dmg from Download Adobe Creative Suite 5 products.‌ I can mount the DMG but executing the resultant 'install' application causes OS X El Capitan to complain that "Install" is damaged and can't be opened.  The help for this error message suggests that the file has been tampered with.  Apparently this can be by-passed by allowing the Mac to install un-signed code, but presumably I shouldn't need to do this for Adobe software.

How should I proceed?

Thanks

Jason

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correct answers 1 Correct answer

New Here , Apr 06, 2016 Apr 06, 2016

Maurice

Thanks.

I think this is probably just due to the code signing certificates having expired as the package was produced so long ago.

Temporarily setting:

System Preferences - General

Allow apps downloaded from = Anywhere

As someone else suggested works around this. You must set it back to something safe afterwards.

At first glance it looks like it runs okay.

Jason

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Community Expert ,
Apr 05, 2016 Apr 05, 2016

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Hi Jason,

CS5 is very old, has not been tested by Adobe on 'El Capitan' and probably won't run on it without any issues.

You could try out the "run un-signed code" thing, though... at your own risk.

Kind Regards,

Maurice


Was this answer helpful? Please consider marking it as "Helpful" and/or "Correct Answer" to help future customers with the same problem. Thank you!

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New Here ,
Apr 06, 2016 Apr 06, 2016

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Maurice

Thanks.

I think this is probably just due to the code signing certificates having expired as the package was produced so long ago.

Temporarily setting:

System Preferences - General

Allow apps downloaded from = Anywhere

As someone else suggested works around this. You must set it back to something safe afterwards.

At first glance it looks like it runs okay.

Jason

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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