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Why does Creative Cloud have a blank screen while I'm installing photoshop?

New Here ,
Sep 12, 2014 Sep 12, 2014

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So, I've been trying to install photoshop and creative cloud is completely blank. The site says it's installing but I'm not sure if that's really the case? Also, how do I fix the fact that Creative Cloud is blank? Is it permanent? I haven't taken any steps because I don't know what I'm doing at the moment.

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correct answers 1 Correct answer

Adobe Employee , Sep 12, 2014 Sep 12, 2014

Hi agf3,

Please refer to the links as below where this issue is resolved:

1. Blank white screen | Sign in | Creative Cloud Packager

2. https://forums.adobe.com/thread/1235026

3. Re: creative cloud is blank window why?

Regards,

Sheena

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Adobe Employee ,
Sep 12, 2014 Sep 12, 2014

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Hi agf3,

Please refer to the links as below where this issue is resolved:

1. Blank white screen | Sign in | Creative Cloud Packager

2. https://forums.adobe.com/thread/1235026

3. Re: creative cloud is blank window why?

Regards,

Sheena

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