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why does it freeze when it tells me to sign in?

romairoj15692333
New Here ,
Mar 31, 2016 Mar 31, 2016

anyone know any tips?

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Sarojini_Nagar Adobe Employee
Adobe Employee ,
Apr 01, 2016 Apr 01, 2016
LATEST

Hi romairoj15692333,

Could you please elaborate more on this issue?

Please provide me the exact dot version of the adobe application you are using and the OS version on your system?

Do you get any error message? If yes, please share the error message you get when the application freezes?

Regards

Sarojini

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