Why has Creative Cloud changed to include items not included in purchased option

Question

I subscribed to a number of apps included in my purchased plan showing version CC 2017. These apps were originally included in a separate section above another section showing additional apps. In a new CC presentation, I now find that the upgrades have changed to simply CC in an inclusive overall section. In the same section is also included some of the additional apps. Project Felix now becomes Dimension CC with an offer for a free trial followed by additional charges I do not need.

Are the upgraded CC 2017 apps to simply CC at additional cost?

How do I remove items that were not included in my originally purchased plan at extra cost, e.g. Dimension CC, that I did not authorize?

Can I be confident that these extra items will not be added in future?

Nancy OShea · Accepted Answer

In August, I paid $44.79 for my monthly charge towards the originally purchased plan yearly CC subscription that included 14 apps. Your screenshot shows Uninstall for Dreamweaver (Dw) Update. I did not Installed it yet because I had no idea whether the new items I now find on the CC app i.e. Sg, Fs, Pl, Ic, An, Mu, Dw, Sp, Pf, Lr, Dn, Xd, ld, and Ai are now included in the $44.79 monthly charge. I also find Portfolio (Pf) and Spark (Sp) listed as Launch.

All my original CC 2017 apps were renamed simply CC under the latest updates. At least one is for a monthly trial that I have not been able to uninstall since I only discovered it was a trial until I opened it. It appears I have to install the ones I do not want to be able to uninstall them if at all possible (Question 3 below).

1. Are you saying that the 25 apps I now find listed in the new CC app on my PC will still cost $44.79 per month?

2. If not, how do I simply list only the apps I need and those that are not for trial for the same monthly cost?

3. Since I am not interested in trials, how do I uninstall them when Install/Other Versions appear to show a list of costs with no Uninstall options?

1. Yes. Currently, Creative Cloud consists of around 20+ apps and services. When I first joined, there were only 17. It's the same monthly price as before -- unless you've been notified by email of an increase which varies by region.

2. You don't.

3. Reverting to trials is a bug. It should not do that. You need to update your CC app. Log-out. Close it. Then open it and log-in again.

Stop Creative Cloud from reverting to trial mode

kglad · Answer

all the current (cc 2018) upgrades and future upgrades are included with a cc subscription at no additional cost.

if you let the cc app upgrade a non-subscription program, it will (unfortunately) change the non-subscription paid for program to a subscription trial which will expire leaving you with the options to uninstall the subscription trial and reinstall your perpetually licensed program, or subscribe to the additional program.

anything you don't want, don't subscribe to it. installing it as a trial obligates you to do nothing. ie, if you install a trial that you don't want, you don't need to do anything. you'll probably want to uninstall (Uninstall or remove Creative Cloud apps ), but you don't need to do that.

if you don't install an upgrade, it won't be installed. i've never seen the cc app upgrade anything without active user participation (eg, clicking 'upgrade) or install anything unless a user clicks trial or install.

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