• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Why is Adobe support so terrible?

New Here ,
Jun 16, 2018 Jun 16, 2018

Copy link to clipboard

Copied

I have been unable to reinstall Creative Cloud. The forums offer no help that works. I want to contact Adobe but there is no option to chat. I cannot find a phone number.

TOPICS
Creative Cloud

Views

284

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 20, 2018 Jun 20, 2018

Have you gone to the customer care page? Contact Customer Care  There is an option for chat at the bottom of the screen.

Likes

Translate

Translate
Community Expert ,
Jun 20, 2018 Jun 20, 2018

Copy link to clipboard

Copied

Have you gone to the customer care page? Contact Customer Care  There is an option for chat at the bottom of the screen.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

Great - But is a bot with pre-set answers. You get stuck in a loop....

Thinking it would be far easier to cancel and take my business elswhere.

The Bot just keeps on trying to sell me something I don't want and the product I have already for a higher price:(

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

LATEST

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines