Why won't Adobe Creative Cloud install with Catalina? How to fix?

[Guest]

I just recently updated my OS to Catalina (and the recent update 10.15), and since then purchased a subscription to Adobe Creative Cloud suite. However, the installer for CC stops at 25% and won't go further. I hear rumours about Catalina and CC not yet being compatible. Is there anyone that has found a solution?

[kglad]

if you've never installed any adobe cc programs on your computer (including when your os was older) you can skip the first two steps

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

[Guest]

Thank you so much!

[kglad]

you're welcome