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Inspiring
February 6, 2021
Answered

Win10 > This application cannot be installed on your current operating system

  • February 6, 2021
  • 1 reply
  • 483 views

Installing Creative Cloud into a fresh Win install and I get the error

 

This application cannot be installed on your current operating system.

 

 

I meet or exceed all system requirements. 

 

This topic has been closed for replies.
Correct answer adrianl91021716

Update: Support had to remote in and download an offline installer in order to get it in. Any offline installer will install CC as well as the chosen application ie, Photoshop. From there all the other apps installed just fine from within CC.

 

Solved

1 reply

John T Smith
Community Expert
Community Expert
February 6, 2021

Exactly which version of Windows 10?

 

I have Win10 64bit Pro version 20H2

adrianl91021716AuthorCorrect answer
Inspiring
February 7, 2021

Update: Support had to remote in and download an offline installer in order to get it in. Any offline installer will install CC as well as the chosen application ie, Photoshop. From there all the other apps installed just fine from within CC.

 

Solved