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Hi,
I downloaded creative cloud setup. When I run it as administrator, I see a spinning wheel for a few seconds and then nothing. No log file, no error message, ...
I have tried using CCCleaner, renaming OOBE, woodoo, ...
Thanks
Asa
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Can you run task manager before you run the creative cloud setup?
See if the installer loads into services.
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Hi ACP,
Installer doesn't load into services
Asa
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Hi Asa,
Does the setup terminates abruptly after spinning wheel?
Following Link might help : https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
Regards,
Rahul
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Yes, after just a few seconds. "run as administrator" -> "User Access Control" dialog -> yes -> spinning wheel (5s), short break, spinning wheel (1s) -> nothing.
For "member ++++": I don't have CC installed. I download the install file "CreativeCloudSet-up.exe" when I run it (from windows explorer), I get the above.
Asa
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Staff: thanks for the link. Unfortunately I already tried the various steps listed yesterday.
Asa
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Are you getting spinning wheel under Apps tab menu or as soon as you load Adobe Creative Cloud app ?
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Hi,
I still can't install adobe CC on my laptop. I have installed it without any issue on my desktop. However I need it on both to work productively.
Can I get any help or should I just use a different product?
Thanks
Asa