Windows 7 CS6 32-bit Login Issues

[ArrsysSupport]

Hi All,

We are an equipment manufacturer and distributor who works with cutting equipment that uses AI CS6 on Windows 32bit for some of our older machines.

Recently, Adobe stopped supporting this version of their software and some of our customers are running in to issues connecting their exiting accounts to the software, which means they cannot use it.

If anyone has any experience with something like this or can point me in the right direction, it would really be appreciated.

[Omar.Fathy · Accepted solution]

It is not just Adobe, Microsoft also stopped supporting Windows 7

[John T Smith · Accepted solution]

TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2