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Participating Frequently
November 30, 2014
Question

Windows platform, cannot use several of Suite programs now as they are coming up as trial versions since I started using Cloud..sure this is not a new topic, but not much Adobe support. Appreciative of help.

  • November 30, 2014
  • 1 reply
  • 446 views

CS 6 Design and Web premium individual programs (not in use for some time) are now launching as trial versions since the advent of Adobe Cloud. Windows platform. I am sure I am one of about a million people with this issue, but having trouble getting specific suppport, no telephone numbers and installing this suite of programs was a nightmare....appreciative of any help today!

    1 reply

    kglad
    Community Expert
    Community Expert
    November 30, 2014

    do you have a 'sign in' or 'license' option?  if so, click it.

    Participating Frequently
    November 30, 2014

    OMG...after the pain of doing that last time without deactivating...really?

    Participating Frequently
    November 30, 2014

    It is asking for me to sign in for the trial version...I have a paid version and have fully activated and been using it for a year. This is a recent snafu... and I went through the installation from hell when I first purchased it.